Payments

beepart accepts payments through Paypal, which allows for Debit and Credit Card payments without a paypal account. Paypal is safe, secure and easy to use.
To pay with a credit card choose the paypal option and then the "continue without a paypal account" link on the paypal page.

beepart also accepts payment by money order.

Items will not be shipped until confirmation of the PayPal payment or money order has been received.

*all prices are set in USD, all conversations regarding pricing will be in US dollars.

Shipping from Canada

*we are on vacation from aug. 10, 2017 until aug. 21, 2017. we are still taking orders in this time and will get them processed as soon as we return.

**we now use a combination courier/usps for most U.S. wall decal orders, tracking will take a few days to show up once an item is marked as shipped. this applies to all wall decals. laptop and iPad and some small wall and surface decals will still go by canada post/usps with no real time tracking.


applies to vinyl wall decals:
*shipping to CANADA and U.S.A. is via air mail and estimated delivery is within 4-10 business days from date of shipment. tracking is not available with regular shipping for most U.S.A. shipments but is for CANADA.
*shipping to the UNITED KINGDOM and AUSTRALIA is via air mail and is estimated within 1-4 weeks from date of shipment. tracking is not available with regular shipping.
*for most 'EVERYWHERE ELSE' destinations (countries other than those listed in the shipping section of sale items) items will ship air mail when possible, surface when it is not. expect up to 2-4 week delivery for air mail and 3-8 week delivery for surface depending on location. beepart will refund shipping charges when they are less than what was charged. tracking is not available with regular shipping.
*beepart does not guarantee delivery times unless customer requests and pays for express post or priority shipping. tracking is available with this type of shipping.
*beepart is not responsible for various customs delays or other delays.
*for lost items sent via regular shipping, we will replace items after 30 days of non-delivery. if customer prefers a full refund, we reserve the right to wait until the findings of a delivery inquiry with canada post has been completed by canada post.

laptop, iPad, auto and other small decals are sent via regular post and do not have tracking available unless it is requested, with additional charge being paid by the customer.

One of a kind items and vinyl decal orders of $200 value or higher will ship via registered mail with insurance and tracking. this could be via surface or air mail depending on your location- please inquire with me if you would like more details.

If you would like priority shipping please let me know and I'm happy to provide a quote and get your item in the mail as soon as possible.

Will ship anywhere shippable but please note that the buyer is responsible for any customs charges.

beepart ships to the address on the customer's etsy bill unless a different address is specified.

when multiple items are purchased by one customer, they will be rolled together for the sake of shipping efficiency. if you wish to have separate packaging for each individual decal please let us know.


all items will be shipped with re-used boxes when possible. please recycle them!

Refunds

we want you to be happy with your beepart purchase, so do not hesitate to let us know if you are not satisfied with your purchase in any way and we will address any issues in a timely fashion.

exchanges and refunds are available on a case by case basis, within a deadline of 90 days of placing your order. we will do our best to resolve any concerns.
we will consider exchanges as well but all sales of custom items are final. decals with custom text, images or decals including multiple color selections within the same decal are considered custom.

postage of returned items back to beepart will be covered by the customer. postage of any new exchanged items to the customer will be covered by the customer as well.

in cases where there is a problem with the decal, if it has been damaged in transit or on the wall surface i need a photo to verify the problem and details of the issue before considering a replacement or refund.

Additional

*all of our decals are one color unless otherwise noted. there are no clear or background parts to our decals. the negative space of the vinyl will be the surface that you put it on. they are computer cut from specific color of vinyl and applied with transfer paper. they are matte finish and will look like they are a part of the wall as opposed to something stuck to it.

*because our decals are computer cut rather than printed, we cannot do accurate reproductions of CMYK or Pantone colors. We offer a selection of 20 matte finish colors: black, white, dark grey, chocolate brown, beige, light yellow, bright orange, fire red, dark red, hot pink, soft pink, purple, dark blue, brilliant blue, ice blue, turquoise, lime green, key lime, metallic silver, metallic gold.
we can special order from a selection of other colors, but a minimum order must be purchased and this would be at the customer's expense.

For customized vinyl and color selections, if nothing is specified then the default color will be sent and font and text selection will be made at the discretion of Beepart when that applies.

Our decals all come with easy to understand instructions as well as with a free tester decal.
Our vinyl decals are designed to adhere best to regular latex paints in semi-gloss finish. they will also work with most matte, satin or eggshell finish and will in most circumstances work with gloss finish and even some oil based paints. Our decals will adhere best to smooth surfaces but will work on slightly textured walls. be aware of possible adhesion issues with paint containing teflon or ceramic content.
due to the wide variety of textures and various wall and painted surfaces, beepart cannot guarantee perfect adhesion to your wall or surface but If you would like to ensure adherence before purchasing just inquire about our test sample pack and we'll mail one out to you free of charge.
we advise waiting a minimum of 4 weeks for installation on freshly painted wall surfaces, this gives the paint a chance to completely off-gas.
it is the customer's responsibility to make sure the wall or surface is suitable for use with our decals (as we cannot inspect each wall surface).
every beepart decal comes with a free sample/test decal, we advise practicing and testing with this decal before installing your purchased decal.

Our vinyl decals are rated to last 3-5 years with outdoor use, but when used indoors away from the elements their lifespan is extended significantly.

Our vinyl decals are designed for a one-time installation and cannot be relocated once they are installed on the surface.
It is important to make sure you install the decal in the location you want it. We suggest using painter's tape to place the decal onto the wall location (with the white backing paper un-peeled and intact) and leaving it for a few days to make sure you have it in the best location possible.
While our vinyl decals use permanent adhesive, they can be easily removed from most painted surfaces by simply peeling them off. Although it is highly unlikely, beepart cannot be responsible for damage to various wall and other surfaces resulting from removal of the vinyl decals.
if it seems the decal is not easily coming off of the surface, we recommend heating up the vinyl with a hair drier on WARM setting prior to peeling the decal from the surface as this will help loosen the bond of the adhesive.
if you are worried about how our decals will work with your wall or other surface just ask for our free test sample pack and test it on a small part of your surface.

regarding beepart's color selections, please be aware that computer monitors do not give a completely accurate representation of the color of our vinyl. the descriptive names of the colours are those provided by the manufacturer.
to get a true idea of what our colors look like please contact us for free color samples and we will mail some out right away.
please note that color selection options are subject to change.

It is important to remember that vinyl decals are not toys. All decals should be installed by an adult or with the help of an adult.
Do not allow children to pick at or chew vinyl decals.

When placing decals on car windows please be aware of local laws regarding this, as well be sure that the decal is placed in a location that does not obstruct the driver's view.

please be aware that laptop decals are not laptop 'skins' but are computer cut decals.
please inquire if you are interested in a version of our decals as a 'skin'.



All beepart images and artwork are protected under copyright.